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Benchmark - Stakeholders and sustainable Quality Care

31

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Stakeholder feedback comes from a variety of sources in the contemporary, connected world, including patient and employee perspectives as well as the views of the community and government. There is a trend toward including patients on committees and boards, and the garnering of positive feedback is a primary component in pay-for-performance programs that utilize patient satisfaction data to distribute incentives to employees. In this assignment, you will describe what you believe the current academic research indicates is the ideal feedback group for a health care organization.

 

General Requirements:

Use the following information to ensure the successful completion of the assignment:

This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion.
Doctoral learners are required to use APA style for their writing assignments. The APA Style Guide is located in the Student Success Center.
This assignment requires that at least two additional scholarly research sources related to this topic, and at least one in-text citation from each source be included.
You are required to submit this assignment to Turnitin. Please refer to the directions in the Student Success Center.

 

Directions:

Write a paper (1,000-1,250 words) that describes what you believe the research indicates is the ideal stakeholder feedback group for a health care organization. Include the following in your paper:

A brief description of the organizational setting and leadership structure.
A description of the group's size, structure, and composition. How many members will be in the group? How will the group be structured? To whom will the group report? What types of members will be sought?
A rationale for the composition of the group. Why is each type of member included? How do inter-professional teaming and collaboration contribute to the composition of the group? (Benchmarks 12.4: Evaluate approaches to inter-professional teaming and collaboration.)
A discussion of how the group will promote sustainability and quality care in the organization. (Benchmarks 12.5: Integrate sustainability with the requirements for quality care.)

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