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“Research constraints pertain to any inhibiting factor which would in any way constrain the research student’s ability to conduct the research in a normal way” (Watkins, 2006:54).
According to Watkins (2006:54) (citing Hussey, J. & Hussey, R., 1997), research constraints consist of two concepts:
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The limitations pertaining to this research are the following:
De-limitations pertaining to this research are:
Approval is granted to the researcher by Prof. Dr. J A Watkins from Cranefield College of Project and Programme Management to proceed with the creation and submission of this research. Approval is based on a minimum score being obtained in ‘A research proposal for a dissertation’. In addition, written consent is given by Mr. Gary Dewing in the capacity of Vice President Global Services for Ericsson in market unit sub-Saharan Africa. This letter is on file with the academic institution for further reference. Approval from Ericsson is granted to perform research of ‘Non-standardisation of project management processes: A case study of Ericsson sub-Saharan Africa.’ It is stated that the research is in support of a Master of Commerce degree as offered by said academic institution. No project and or individual names shall be disclosed as part of the research. A non-disclosure agreement is in effect and, therefore, no Ericsson proprietary information may be divulged.
As part of the research, a questionnaire was submitted to all participants within the Project Offices in order to solicit their opinion. The questionnaire can be found in Appendix A and it is based on investigative questions posed. Two main sections are depicted to represent questions and statements pertaining to the Project Office, as well as Project Management.
In the first section the participant’s view of the Project Office(s) is solicited. Participants are requested to select the option that best describes their opinion regarding ten statements and/or questions posed; only one selection is allowed per statement and/or question. The following statements form part of the Project Office section in this questionnaire:
Participants have the option to select one of the following responses:
The researcher assigns a numerical value to each level of response in the questionnaire in order to aid with the calculation of percentages, as well as graphing of the data. Watkins explains this type of data as being ordinal (qualitative), where an opinion is assigned a numerical number (Watkins, 2006:120). Four options are represented as follows:
1 = Strongly Agree.
2 = Agree.
3 = Disagree.
4 = Strongly Disagree.
Questionnaire responses are divided into two sections, each representing the Project Office that the participant forms part of. This will enable the researcher to make a comparison in the level of maturity present in the South African and Nigerian Project Offices. In conclusion, the level of maturity for the market unit as a whole is also reflected by combining the results from both Project Offices.
In the second section the participant’s view of how the project management processes and procedures impact their day-to-day activities is solicited. Participants are requested to select the option that best describes their opinion regarding eleven statements and/or questions posed; only one selection is allowed per statement and/or question. With the conclusion of this section, the participant would supply feedback on a total of twenty one questions and/or statements. The following statements form part of the Project Management section in this questionnaire:
Participants have the option to select one of the following responses:
The researcher assigns a numerical value to each level of response in the questionnaire in order to aid with the calculation of percentages, as well as graphing of the data. Four options are represented as follows:
1 = Strongly Agree.
2 = Agree.
3 = Disagree.
4 = Strongly Disagree.
Questionnaire responses are divided into two sections, each representing the Project Office that the participant forms part of. This will enable the researcher to make a comparison in the level of maturity present in the South African and Nigerian Project Offices. In conclusion, the level of maturity for the market unit as a whole is also reflected by combining the results from both Project Offices.
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This chapter covered the research methodology and design for this investigation. Aspects of the theory of what constitutes the research process, sampling, the ethics of research, limitations and delimitations of the research, as well as questionnaire design and scaling methods were discussed. In creating the data capturing instruments the researcher drew on the sub-research (investigative) questions, which require answering, as posed in chapter 1, namely:
Making use of the research design and methodology discussed in this chapter, the next chapter contains data extracted as its result. In the next chapter primary, as well as secondary data sets are defined and analysed. In conclusion, some comments will be offered.
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