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FAQ



Please view our frequently asked questions to find answers to the most common questions about our services.

Before placing an order:

We guarantee that everything will be kept in complete confidentiality. We care about our customers and ensure that all payments are secure and no information about our clients is shared with writers or any other third parties.
Absolutely. We are here for you to help you and show the ways how your assignment has to be completed. We never encourage academic dishonesty and all papers we provide can be used for your research and reference only.
All services we provide are pre-paid and we will start working on your assignment only after we receive your payment for the order.
You will get your first 5% life-time discount after your first order with us. 10% and 15% discount codes will be issued after your 5th and 15th order with us respectively. Please contact our support team in chat or by email to get your discount code.
Yes, we use many checkers to ensure the originality of your paper. We do not sell any pre-written papers and your assignment will be completed personally for you by our writers. We do not tolerate plagiarism and guarantee that all papers are unique. You are welcome to add Plagiarism report to your order to have an official proof that your paper is plagiarism-free.
Most common styles are APA, MLA, Harvard, Chicago/Turabian. However, if you need the writer to use a certain formatting style, you are more than welcome to choose ‘Other’ and specify the format in the paper details.
The minimum number of words per double-spaced page will be 275. Also, the writer will use 12pt font and there will be 1-inch margin from each side.
After placing the order, you will be able to upload all materials that the writer has to use when working on your order. When on the order page, you will find the ‘Add new file’ button.
When your paper is completed, we will deliver it in the appropriate format (.docx or .pptx).
It is up to you. You can choose 6 hours or 14 days. Please note that there are certain limitations on the number of pages you can order if you choose a short deadline as we need to ensure the high quality of your paper. All papers will be delivered within the deadline you choose when placing an order. If you choose a 10-days deadline, we guarantee that your paper will be completed within the next 10 days after we receive your payment for the order.
We hire skilled and experienced writers from all over the world. However, most our writers are from English-speaking countries as we care for the quality of our papers. You will see the ID of the writer working on your order and you will be able to choose the same writer for your next order with us.

After placing an order:

We will ask you to verify your contact information right after placing an order with us. We need to make sure that we will be able to reach you in case we need to verify the payment or the writer working on your assignment has some questions about the order.
We care about your financial safety and have to make sure that all our customers are actual cardholders and they recognize payments made for our services. In some cases, we ask you to upload the documents (pictures of your credit card and ID) to make sure that the card belongs to you and that all information matches data we receive from our payment processors.
We always make sure that papers are of the highest quality and meet all the instructions you have. However, if you are not satisfied with your paper, you are welcome to send it for a free revision. For more detailed information, please check our Revision Policy.
Yes, we guarantee that in case you are eligible for a refund according to our Money Back policy, we will transfer the money you have paid for the order back to your credit card. For more detailed information, please check our Credit/Refund Policy.
We will notify you about order delivery via email, and you will be able to download your final files(s) from that email directly. Also, you can sign in to your account to get the final files.
After you download the final file(s), you will have 24 hours to send the order for revision on your own by signing in to your account and clicking the “Send for Revision” button on the order page. If it takes you more than 24 hours to send the order for revision, feel free to contact our Support Team by sending your revision instructions either in a message or in live chat. For more details information, please check our Revision Policy.
You can go to the page of the previous order to find the ID of your previous writer. When placing a new order with us, you can choose that writer to complete a new order for you.
For security purposes, the only way to contact your writer is by sending a message. Unfortunately, you will not be able to contact your writer by email or over the phone.
It happens with the best of us. If you forgot your password, use the “Password recovery option” to restore it.