We are always concerned about your privacy and we do make sure that everything is kept in complete confidentiality.

We do have access to some of your personal information, but we guarantee that it is properly protected.

When you browse

When you browse, our server automatically tracks what is your web browser and your operating system, etc. This information is gathered to develop our website and adjust it to the needs of our customers.

Also, we use cookies to evaluate the website’s activity and check how many visitors we have. This information is collected anonymously and is transmitted to Google Analytics. With help of cookies we can see how you use our website and then we use this information to find out how we can develop our website.

Your contact information

We ask you to provide us with your phone number and email address when placing an order/free inquiry with us. Also, we will ask you to verify your contact information to make sure that we will be able to reach you when needed (there will be a Verification tab on your control panel).

We will use your contact information to get in touch with you when we need to verify the payment over the phone, the writer needs you to clarify some paper details or in any other cases when your reply is needed. When you order our PRO Customer Service extra, sms-notifications will be sent to your mobile device.

Also, our Marketing Department will use your contact information for marketing and/or promotional purposes to inform you about our special offers. If you decide to unsubscribe from our automatic emails with special offers, please email us at

All your personal information is protected by the SSL-certificate; thus, all your information will be processed safely.

Our Customer Support will use your personal information when getting in touch with you and this information will never be sold to or shared with any third parties.

Links Disclaimer

You may find links to other websites when browsing Other websites may include federal/state agencies or other organizations. If you follow the link to another website, please note that we are not responsible for any content on that website and you will be subject to the terms and conditions of that website.

This page was last updated on January 31, 2015.